ADT® Authorized Dealer Serving Riverside, Moreno Valley, & The Inland Empire
Security Systems in Riverside
December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Riverside?

An alarm system is intended to defend your property. But what actually transpires when your home security alarms go off in Riverside? What actions should you take to ensure you and your loved ones are taken care of?

The most important first step is not to panic. Remember that your 24/7 monitoring specialists are always standing by to assist. Then take the steps described below to be fully equipped to handle any crisis at your property.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-7 monitoring specialist is instantly notified whenever your Riverside home security alarms go off. After a monitoring professional is informed, they will contact you as quickly as possible to figure out what caused the alarm. Your alarm will trip due to a range of emergencies, including:

  • Break-in

  • Flames or smoke from a fire

  • Flood

  • Alarm tripped by accident

In circumstances where your system was accidentally triggered—like forgetting that your entry-point sensors are switched on when you unlatch a window or door— an agent will call to find out if help is needed. Provide your predetermined password, and they will cancel the alarm.

If you have an urgent situation, your monitoring team member will dispatch first responders, including firefighters, EMS, and law enforcement, to your residence. They can also act as a contact point when nobody is home. Your monitoring team will even inform authorities which entry sensor was triggered, increasing their preparedness for what might be a hazardous environment. Your monitoring professional will maintain a connection with you to help you stay composed and inform you what the next steps should be.

Steps to Take if Your Alarm Goes Off In Riverside

Getting roused from bed in the middle of the night to an alarm going off is terrifying—particularly if you don’t know why it’s happening. The smartest thing you can do is keep yourself in control and follow these steps:

  • In the first place, find a safe location. Gather your family and pets in an expeditious manner and get into a secure room within your residence or depart the home if needed. It's a common tendency to confront the emergency in your home, but this may put you and your family at greater risk. Alternatively, concentrate on attempting to keep you and your family members safe and letting the authorities handle the crisis.

  • Second, take advantage of your smartphone’s convenient security app to keep in touch with your monitoring agent. They'll dispatch responders who will be en route to your home within minutes.

  • Third, keep in close contact with your monitoring specialists and emergency professionals. You have the ability to be patched through, so representatives of each team are sharing information. On the other hand, if you can't speak directly to authorities, you’re still able to obtain updates through text messages. Even if it’s only a false alarm, it's smart to keep adequately communicating with everyone involved so you will be prepared should a real emergency occur.

Be Prepared For All Types of Emergencies in Riverside with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems ensures you and your family are completely protected. With 24-hour monitoring, smart locks, and entry-point sensors, your home will turn into the secured refuge you intended it to be. Create your ideal home security solution by completing the form on this page or reach out to (951) 253-3041 to speak with a member of our team.